03 9328 3021

Other services

At Lort Smith we can also help you out with other services including:

Advanced medical services
Dermatology
Diabetes in cats and dogs
Chaplain services
Vet student clinical placements

 Advanced medical services

Many medical cases are not simple and straightforward and require quite a high degree of detective work involving blood tests and medical procedures to help diagnose and treat a patient’s problems. Whilst our vets are fully qualified in medicine and surgery, sometimes we require the assistance of someone who is more experienced in dealing with the difficult medical cases. We are fortunate to have Dr Harold Pook four mornings per week and Dr Sue Ramoo each Friday. They are both veterinarians with an interest in small animal medicine and we are able to draw on their medical experience and knowledge. Dr Pook performs most of our most complex ultrasound and endoscopy work.

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 Dermatology

Dr Rob Hilton is a veterinarian with an interest in dermatology who is available for appointments at Lort Smith Animal Hospital on Wednesdays and Thursdays. Some skin conditions can be frustrating and difficult to treat and do not respond easily to standard treatments. Dr Hilton attends to only skin cases both at Lort Smith and at other private practices around Melbourne. For allergic dogs, he is able to undertake allergy testing to determine what may be making your pet itch and scratch.

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 Diabetic cats and dogs

Diabetes is complicated and while treatment can often be straightforward, difficulties can arise unexpectedly. Treatment can be lifelong and costly, and involves owners commitment and dedication as diabetic pets require regular injections of insulin and constant monitoring.

Dr Linda Fleeman is arguably Australia’s foremost veterinary clinician on canine and feline diabetes and very experienced in helping owners of pets with diabetes, particularly those that are more difficult to stabilise and manage. Dr Fleeman is available one Tuesday per month for hour-long consultations. For an additional fee she is able to provide a communication package which provides owners with phone and email support for a month to help them manage their pets over that initial period.

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 In-house chaplain

To our knowledge, Lort Smith Animal Hospital was the first veterinary hospital in Australia to have an in-house chaplain. We believe that losing a pet can be hard for many people. They have lost a loyal friend, confidant, a companion and a cherished member of the family or household. 

Grieving and coming to terms with the death of a pet is not easy and we are grateful that our chaplain Adele Mapperson is available to provide counselling to help pet owners through this difficult period. There is no charge for her services and she is able to speak to owners via the phone or in person by appointment. Please call customer service on 03 9328 3021 for assistance with this.

For more information about the bereavement services we offer at Lort Smith, click here.

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 Vet student clinical placements

Given the breadth of experience of the vets and the large and varied caseload we treat, Lort Smith Animal Hospital provides a great facility for vet students who are seeking clinical experience as part of their undergraduate degree.

During their placement, students will be given a timetable and will rotated through all aspects of the hospital including general consultations, minor procedures, surgery, inpatient management and emergency consults. Attendance is from 8:30am-6:30pm weekdays, but final year students may also be given night service and some weekend shifts.

Vet students wishing to spend extra-mural experience at Lort Smith are advised to check with their course co-ordinator or extra-mural coordinator to see if they are eligible to book their placement.

There is a high demand for veterinary students wanting placements particularly over the busy summer months and over university holidays, and these can be booked up 12-18 months ahead. It is therefore recommended that students plan well ahead of time to avoid any disappointment.

We take a maximum of three students for a maximum of two weeks at a time. For final year students enrolled at the University of Melbourne undertaking their elective placements, we allocate three weeks per student between June and October each year.

Students wishing to be considered for placements should send an email to Dr Patrick Cheah stating which university they are attending, the level of the veterinary course they are at, and the dates they would like to book a placement. Please include "Vet Student Placement" as the subject of the email. Please do not ring the hospital or send email enquiries to any other department.

Due to the high demand for placements, we only accept veterinary students already enrolled in a BVSc or DVM course from universities around Australia and New Zealand, and if places are available, from overseas universities too. We regret we are unable to accept students who are enrolled in courses such as veterinary biosciences or other para-veterinary courses.

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Lort Smith Contact Details