Communication

To ensure that our vets have the time to care for your pets, we use a text message service to update you on the status of your pet as it is treated. In cases that are not going as previously planned we will need to talk to you over the phone, so it is vital that you keep your phone with you while your pet is hospitalised. Alternatively, you can nominate a family member to act on your behalf.

If you would like to speak to your vet, please call after 12pm. Sometimes the vet is unable to speak at the time you call, so please leave a contact number where you can be reached.