Extended consultations

Sometimes our pets have non-emergency illnesses or conditions that are complicated and require more time to examine and investigate. In order to provide the best advice and treatment for your pet, we offer extended consultation appointments. These appointments cost more than a standard consultation because of the longer duration.

Examples of when an extended appointment may be required include new or ongoing skin issues; ear infections; regular bandage changes; blood testing and blood pressure monitoring; a referral from another clinic; or cases with multiple problems.

Our customer service team will determine whether an extended appointment is required when you ring to book an appointment. It is important that you explain to our customer service team the reasons you are making an appointment so that they can book the appropriate length consultation.