Patient wards

When a patient is admitted into hospital they come under the care of an in-patient vet and nurse. The in-patient team will monitor and check on your pet, determine what tests are required, assess the results, and provide any necessary treatment.

Patients are housed in an enclosure appropriate for its size and species. We have separate wards for our feline and canine patients as well as our exotic and unusual pets. The only exception is the intensive care unit (ICU) which houses the sickest and most critical patients irrespective of breed or species.

General wards

Our dog wards can cater for all sizes, from the smallest of Chihuahuas to large Great Danes. We have two wards for small- to medium-sized dogs, one ward for the large dogs, and a separate surgical ward for dogs.

For cats, we have both a cat medical ward as well as a cat surgical ward.

Although the pets are housed individually in their own enclosure, they are nevertheless still close to each other. For this reason, we cannot stress enough that all dogs and cats should be up-to-date with their vaccinations to reduce the risk of contracting an airborne contagious disease.

All pets are provided with bedding of blankets or towels so they are not on cold, uncomfortable surfaces. They are provided with food and water where appropriate and monitored by our inpatient team of vets and nurses.

Due to our high capacity of inpatients and the heavy use of bedding, we do request that clients do not leave their pets’ favourite blankets or toys with them. All soiled items are laundered, and with so many items being washed, it is difficult to keep track of any favourite personal items and these may go missing.


There are certain diseases in cats and dogs that are highly contagious and can make our pets very sick. Our isolation ward houses pets that are infected with parvovirus or severe cat flu and require hospitalisation.

The isolation ward quarantines the pet so that it cannot infect the other animals within the hospital. Vets and nurses who are looking after these patients must wear protective, disposable clothing when they enter the ward in order to limit the risk of spreading disease.

For this reason, carers should be aware they are not permitted within the ward to interact with their pet and visiting is permitted only via a viewing window.