Lort Smith is an iconic Melbourne institution providing exceptional veterinary services for all pet carers. We aim to provide world-class animal healthcare and wellbeing services through high-quality vet care and state-of-the-art facilities. But we do more than that. We champion the human-animal bond and have a unique legacy of compassion for pets and people in our community.

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Please note from Friday 16 April onwards Lort Smith’s hours are:

• Open from 8:30 AM until 10 PM on Friday, Saturday, Sunday and Monday.
• Close at 8 PM on Tuesday, Wednesday and Thursday.

Our focus is on being able to treat urgent and sick animals in the face of continued emergency demand.

Fewer routine appointments are currently available, however, telemedicine appointments will be available in some cases.

If you have an emergency outside our operating hours, please refer to our list of 24-hour clinics.

Please phone the hospital if you have any queries: 03 9328 3021.

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Protecting the health and welfare of clients, volunteers, staff and animals remains our top priority; which is why we recommend a fitted face mask, covering both the nose and mouth, be worn when visiting Lort Smith (unless you have a medical reason).

We kindly ask anyone experiencing any cold or flu symptoms to please get tested, stay home and ask someone else to bring in your pet if it is urgent.

PS: With restrictions eased, we encourage you to prepare your pets for a post COVID-19 world.

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