03 9328 3021

Surrendering your pet

Giving up the family pet is never an easy decision, but one that is sometimes out of your control. There are many reasons why an owner must surrender their pet and the Lort Smith Adoption Centre is here to assist.

All animals are admitted by appointment only, when space becomes available. This is due to the unpredictable rate of adoptions and available space, so the time to admit your animal may vary from a few days to several weeks.

Before surrendering

Before you surrender your pet, we ask that you please consider or try the following:

Behavioural problems

If you are giving up your pet due to behavioural problems, consider either contacting your local training club or a pet behaviourist, as most behavioural problems can be reduced or eliminated with professional help.

You can also try a special transition training package developed by Hanrob Pet Hotel which is tailored to owners who are considering surrendering their dog due to behavioural issues. Over three days at Hanrob Pet Hotel in Tullamarine, Hanrob's master dog trainers will focus on the particular issues identified by you. They will work with the dog to minimise the impact of these behaviours. As well as the three days training at Hanrob Pet Hotel, a Hanrob master dog trainer will then provide an in-house lesson to teach you the newly acquired skills and how to continue to implement them. The total cost for the training package is $250 (RRP $400). 

The reason for this special offer is that we know how hard it can be making this decision and if there is a simple, low cost solution that enables you to work through these issues and keep your dog, why not? You can find out more about transition training here.

Please call the Lort Smith Adoption Centre on 03 9321 7260 to take up this special offer. 

Try to find a new home for your pet yourself

It is worth asking friends, family and co-workers if they are able to provide a new home for your pet.

If you have a pure bred dog or cat, try contacting either the original breeder or the Breed Rescue Group for that breed to see if they are able to assist in finding a new home.

Surrender process

Our main aim is to find a happy, suitable and loving home for each and every animal that comes into our care. This is why our surrender process can be lengthy. It is important that we obtain as much information as possible from you about your pet. The whole surrender process can take up to 45 minutes so please allow yourself enough time.

Surrenders are admitted by appointment only (see below to make an appointment).

At the time of your appointment, please bring the following with you:

  • $30 surrender fee for each animal surrendered. This fee will assist us with the ongoing care and medical needs of your pet while in the shelter.
  • Vaccination, desexing and micro-chipping certificates.
  • Any medical history.
  • If you are not the owner, a signed letter from the owner giving you permission to surrender the animal on their behalf.
  • Any items belonging to the animal such as bedding and toys. 

To make an appointment to surrender an animal, please call the Lort Smith Adoption Centre any day of the week between 9.30am and 3.30pm.

To surrender a dog - 03 9321 7260
To surrender a cat or small animal - 03 9321 7241

After surrendering

Every animal admitted into the Adoption Centre will be given a thorough medical examination, as well as being temperament tested.

It is very important to note that we are not able to guarantee an adoption outcome for every animal and this will be dependent on the medical and temperament testing outcome. We will be able to discuss this further with you at your appointment time. 

Lort Smith Contact Details